David James December 23, 2020 DEFINE Should you take the Red pill or the Blue pill? David James December 23, 2020 DEFINE It can sometimes be tempting to overlook problems but they rarely disappear of their own accord and doing so can obscure reality.
David James August 23, 2020 DEFINE The Exorcist and the Fruit Picker David James August 23, 2020 DEFINE Choose your process wisely. A complex and difficult problem can take up valuable resources, whereas there may be more immediate benefits to be had by investigating simpler problems that have a large business impact.
David James August 16, 2020 DEFINE A Tail of two Predators David James August 16, 2020 DEFINE Is there ever a right time to start process improvement? Sometimes a slowdown in business can be the ideal time.